Data Privacy Standards
Senapati network is committed to handling personal and financial data responsibly and securely.
1. Information We Collect
- Identity and contact details provided during onboarding.
- Application, repayment and service interaction records.
- Technical data required to maintain platform reliability and security.
2. How We Use Information
- To verify applications and deliver lending services.
- To provide customer support and service communication.
- To meet legal, audit, fraud prevention and compliance requirements.
3. Data Sharing
Information may be shared with authorized internal teams, regulated partners, payment providers and statutory authorities where lawfully required.
4. Data Security
We use access controls, process checks and technical safeguards to protect customer information against unauthorized access or misuse.
5. Data Retention
Records are retained only for as long as needed for operations, legal obligations and dispute handling.
6. Your Rights
- Request correction of inaccurate data.
- Ask for clarification on how your data is used.
- Raise privacy concerns through our support channels.
7. Cookies and Site Analytics
Website analytics tools may collect limited technical data to improve user experience and system performance.
8. Policy Updates
We may update this policy when service, process or legal requirements change. The latest version is always available on this page.
Privacy Contact
Email: privacy@senapatinetwork.in
Phone: 033 25236546
Address: AAKANKSHA-II, Ground Floor, Saibon Road, Jogipara, Rahara, Kolkata - 700118